Privacy Policy

This Privacy Policy Agreement (“Agreement”) outlines how we at Safematrix (“Safematrix,” “we,” “us,” “our”) are committed to protecting your personal information and respecting your privacy. This Agreement describes how we collect and use your information when you use our crypto wallet application and related services (“Services”).

By accessing our Services, you acknowledge and agree to the terms of this Privacy Policy Agreement. If you do not agree to the terms of this Agreement, please do not use our Services.

Information We Collect Safematrix collects information that you provide us. This includes:

• Personal information: When you register for Safematrix, we collect your name, email address, wallet address and phone number. We also ask you to create a password to secure your account.
• Financial information: When you use our Services to make financial transactions, we collect information about your financial activities. This includes your cryptocurrency purchases and withdrawals.
• Device information: We collect information about the device you use to access Safematrix. This includes your IP address, operating system, and browser type.
• Usage information: We collect information about how you use our Services. This includes how often you access our Services, the duration of your usage, and your interaction with the Services.

How We Use Your Information Safematrix uses the information we collect to provide our Services to you. We do not sell, rent, or share your information with third-parties for their marketing or sales purposes. We use your information for the following purposes:

• For KYC (Know Your Customer) compliance purposes: We collect your personal information to comply with regulations that require us to verify the identity of our users.
• To provide you with our Services: We use your information to provide you with our cryptocurrency wallet services, including sending and receiving cryptocurrency and enabling you to view your transaction history.
• To improve our Services: We use your information to enhance and improve our Services, including fixing bugs, analyzing user behavior, and testing features.
• For customer support: We use your information to provide customer support and efficiently handle any issues you may have.
• For marketing purposes: We use your information to send you marketing materials about our Services, including promotional offers, newsletters and new feature announcements.

How We Protect Your Information Safematrix is committed to protecting your personal information. We implement various technical and organizational security measures to prevent unauthorized access, disclosure, or destruction of your information. We encrypt all the information that you provide us, including your personal information and financial information, using secure socket layer (SSL) technology during all transmission and storage phases. We also use firewalls, intrusion detection software and other security measures to protect our servers from unauthorized access. Although we take reasonable measures to protect your information, we cannot guarantee its absolute security. We recommend that you keep your password secure, and not share it with anyone.

Sharing and Disclosure of Your Information We do not share your personal information with third parties for their marketing or sales purposes. However, we may share your information under certain circumstances:

• With our affiliates, contractors and service providers: We may share your information with our affiliates, contractors and service providers that assist us in providing our Services.
• To comply with the law: We may share your information with law enforcement authorities, regulators and other government entities to comply with legal requirements or requests from such authorities.
• In the event of a merger or acquisition: If Safematrix undergoes a merger, acquisition or any other type of sale of all or part of our assets, your information may be included in the assets transferred to the new owner.

Your Rights You have the right to access, correct, or delete your personal information that we have collected from you. You can exercise your rights by contacting us by email address: customer-service@safematrix.xyz. We will respond to your request within a reasonable time frame, and if we are unable to comply with your request, we will provide an explanation for our decision. You also have the right to raise any concerns you have about our processing of your personal information with your local data protection authority.

Retention of Your Information We will retain your personal information for as long as necessary to provide our Services to you or as required by applicable laws and regulations.

Updates to This Agreement We may update, amend or modify this Agreement from time to time. We will notify you via email or in-app about any changes to this Agreement.

Contact Us If you have any questions or comments about this agreement or our privacy practices, please contact us by email address: customer-service@safematrix.io.